Frequently Asked Questions

We understand you might have some questions prior to your first appointment. Here are some of the questions that our new patients often ask.

What happens during my first visit to a chiropractor?

Healthcare therapies.At your first visit, you will be asked to complete a short questionnaire before your consultation, which gives us some information about the problem you have come to see us for, as well as your medical history.

Your chiropractor will then take some time to ask you further questions to help us better understand your problem, how it is affecting you, and what you would like to acheive from treatment with us.  You
will be surprised the amount of helpful information we learn about your complaint just from this initial conversation with you!

After this, your chiropractor will conduct a physical examination to help determine the cause of your problem.  You may be asked to remove some items of clothing, and we will provide you with a gown.

If your chiropractor believes you may require further investigation, you will be referred for these without delay.  If, following the examination, we determine that your problem is unlikely to benefit from chiropractic treatment, we will discuss this with you and arrange a referral if necessary.

After this, we will discuss what we identified on the examination, and how it is best treated.  Together, we will structure a treatment plan that is bespoke to you and your needs.

If appropriate, you may receive treatment on your first visit.

Please click here to read more about our services.

The General Chiropractic Council has produced a leaflet for patients providing more information on this topic.  To read this, please click here:  What Can I Expect When I See a Chiropractor?

What do I wear?

Loose fitting, comfortable clothing is helpful.  We will provide you with a gown if necessary, however do feel free to bring shorts and a loose-fitting top with you if you would be more comfortable in these!

How many visits do I need?

This depends on your condition, how long you have had it, how well you respond to treatment, and other factors.

At your first visit, we will discuss together the number of treatments we think you will need, and what the treatment plan entails.  We will regularly review your progress, but will never make any changes to your treatment plan without your consent.

Can anyone call themselves a Chiropractor?

No. Chiropractic is a regulated primary healthcare profession (like doctors and dentists) and all chiropractors must adhere to a strict code of conduct set by the General Chiropractic Council (GCC). In the UK it is illegal for anyone to use the title ‘chiropractor’ or to imply that they are a chiropractor unless they are registered with the General Chiropractic Council (GCC). Please click here for the GCC website. In order to use the title “Doctor of Chiropractic”, chiropractors must have undertaken the appropriate training, which is a GCC-accredited four year full-time integrated Masters in Chiropractic (MChiro).

Philippa graduated with an MChiro degree from the Welsh Institute of Chiropractic in 2012.

What else do I need to know before starting treatment?

Treatment is very much a partnership between you and your chiropractor.

Before starting treatment, your chiropractor will discuss with you:Philippa Oakley Chiropractor chiropractic hampshire havant emsworth chichester portsmouth

  • what we found in the examination;
  • the treatment plan we recommend;
  • the benefits and any significant risks associated with your condition and the proposed treatment.

If you have any questions, please feel free to ask them at any point- it is important that you ask as many questions as you need to help you understand your condition.

To help you feel more at ease during a consultation, you or your chiropractor may want another person to be there. This might be a relative or friend, we can provide a clinical assistant if you would prefer. Please let us know if you would like a chaperone so that we can make arrangements prior to your appointment.

Some problems are more likely than others to reoccur, especially those caused by lifestyle factors such as working environment or poor posture. Some of these patients find that maintenance visits spaced throughout the year are helpful in managing ongoing conditions and preventing recurrence after an initial problem has resolved. If you think this might help you, please discuss it with Philippa at your appointment.

We will provide you with plenty of advice, information, and self-help tips to help reduce the likelihood of a recurrence.

Do I need a GP referral to see you for an appointment?

You do not need a referral in order to see a chiropractor. Chiropractors are primary healthcare practitioners who are trained to diagnose, treat, manage and prevent disorders of the musculoskeletal system (bones, joints, and muscles), as well as the effects these disorders can have on the nervous system and general health. As such, you can come to see us directly without a need for referral from another practitioner or your GP.

Do I need to tell my GP that I’m receiving chiropractic treatment?

You do not have to tell your GP that you are seeing us for treatment if you don’t want to. With your permission, your chiropractor may send a report to your GP if it is necessary for your healthcare needs.  This is because your GP holds all your medical records, and it is in your interests for them to be complete and up to date.  You will also receive a copy of this letter for your own records.

Do I have to pay for my treatment?

You will need to pay for treatment yourself unless you are covered by Private Medical Insurance (PMI) or another plan.

As a small business, we kindly ask our patients to reclaim the cost of your treatments from your insurance company yourself.


How do I find out more about chiropractic?

If you would like further information on Chiropractic or any other service, please visit the relevant page. You’ll find our blog page or get in touch using the form below and we will respond as quickly as possible (usually within 24 hours.)

Visit our online resources page here.

Opening Times

Monday 08:30 – 19:00
Tuesday 09:00 – 19:00
Wednesday 09:00 – 19:00
Thursday 09:00 – 19:00
Friday 08:30 – 18:00

Lunch Break 13.00-14.00

Acorn Health Ltd © 2014- 2019

Website Created by WebHolism

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Opening Times

Monday 08:30 – 19:00
Tuesday 09:00 – 19:00
Wednesday 09:00 – 19:00
Thursday 09:00 – 19:00
Friday 08:30 – 19:00
Saturday 09:00 – 12:00

Acorn Health Limited © 2014 - 2019

Website Created by WebHolism