Frequently Asked Questions
We understand you might have some questions prior to your initial chiropractic consultation. Here are some of the questions that our new patients often ask.
What happens during my session?
Prior to your first visit, we will ask you to complete a short online questionnaire, which gives us some information about what you have come to see us for.
Our chiropractic consultations and sessions take place in person in clinic.
How many sessions do I need?
Your chiropractor will discuss this with you and make their recommendation in order to help you get the most from your treatment. This is always a decision you will make together.
We will regularly review your progress, but will never make any changes to your plan without your consent.
Are your practitioners accredited and insured?
Yes! All our practitioners hold appropriate professional registration and insurance. To find out more, please visit the individual pages.
Philippa Oakley is a registered Chiropractor. Chiropractic is a regulated primary healthcare profession (like doctors and dentists) and all chiropractors must adhere to a strict code of conduct set by the General Chiropractic Council (GCC). In the UK it is illegal for anyone to use the title ‘chiropractor’ or to imply that they are a chiropractor unless they are registered with the General Chiropractic Council (GCC). Please click here for the GCC website. In order to use the title “Doctor of Chiropractic”, chiropractors must have undertaken the appropriate training, which is a GCC-accredited four year full-time integrated Masters in Chiropractic (MChiro).
What else do I need to know before booking an appointment?
All our sessions are designed to be a partnership between you and your practitioner, as we work together to achieve your health care goals.
If you have any questions, please feel free to ask them at any point- it is important that you ask as many questions as you need to help you. We will provide you with plenty of advice, information, and self-help tips to set you on the path to better health and wellbeing.
Do I need a GP referral?
You do not need a referral in order to see any of our practitioners. If you are currently receiving medical care, it is advised that you inform your practitioner prior to starting your sessions if appropriate.
Do I have to pay for my appointments?
Medical insurance companies may cover the costs of your treatment sessions. Individual policies vary, and if you wish to reclaim your fees it is important to contact your insurers prior to starting chiropractic care to ensure they are willing to meet these costs. As a small business, we politely request that all patients pay for their treatments at the time of their appointment and will provide e-receipts for you to reclaim costs directly from your insurers.
If you do not have private medical insurance, you will need to cover the costs of your care yourself.
Payment is taken at the time of booking to confirm your treatment.
I still have more questions!
Why not pop over to our blog page or get in touch using the form below. We will respond as quickly as possible (usually within 24 hours.)
Visit our online resources page here.